At Elite Creation, we are dedicated to ensuring that your entire shopping experience is not only enjoyable but also hassle-free. From selecting your perfect piece to the moment, it arrives at your doorstep, we've got you covered. Enjoy fast and free shipping on every order over $500.00. Domestic Orders: Canadian orders exceeding $500 in value (including loose diamonds) are shipped via FedEx Priority Overnight. For orders under $500, we offer FedEx Two Day Saver. International Orders: International orders over $500 in value (including loose diamonds) are shipped via FedEx International Priority, while orders under $500 are sent through FedEx Economy. Hold For Pickup and Other Delivery Options: If your purchase is a surprise or you can't be home for delivery, take advantage of our hold-for-pickup option. Your order can be securely held at a location of your choice for up to five business days. Other options include delivery to a trusted friend or family member or your workplace. Discreet Packaging: Rest assured, our shipping box keeps the contents private, ensuring your surprise remains a secret. Jewelry Packaging: Every item from Elite Creation is delivered in our signature packaging. Engagement rings come in a deluxe ring box within an elegant presentation box, ready for your special proposal. The presentation box also includes your appraisal certificate and GIA or IGI diamond grading report. Gem Packaging: Loose diamonds are presented in a secure diamond case from Elite Creation. Tracking Your Order: As soon as your order is dispatched, an email confirmation will be sent your way, including a tracking link. Keep yourself informed with real-time updates on the current status of your shipment by visiting your personalized order status page. Important Information: Signature Requirement: For your security, a signature is mandatory upon the delivery of your package. This ensures that your precious Elite Creation jewelry reaches you safely and is received by the intended recipient. Re-Routing Policy: Once your package has been shipped, we regret to inform you that we cannot re-route it to a different destination. We recommend planning accordingly and ensuring someone is available at the designated shipping address to receive the delivery. Signature Requirements for Delivery: Due to evolving carrier policies during COVID-19, FedEx may not require a signature upon delivery. Please check the specific policies for FedEx. We recommend making arrangements for someone to be available at the shipping destination.