Embarking on the journey to choose an engagement ring is a significant and heartwarming decision. Allow Elite Creation to gui de you through this enchanting process: ESTABLISH YOUR BUDGET: • Begin by defining the depth of your commitment through a budget, a symbolic expression of the love you're ready to celebrate. UNDERSTAND THE 4 CS OF DIAMONDS: • Carat, the heartbeat of size; Cut, the dance of shape and light reflection; Color, the spectrum of purity; Clarity, the flawless mirror of your love. CHOOSE THE METAL: • Let the metal embrace the essence of your bond—be it white gold, yellow gold, rose gold, or platinum. Consider your partner's preferences and the melody of their skin tone. SELECT THE DIAMOND SHAPE: • Delve into the myriad shapes—round, princess, cushion, emerald, or oval—and choose one that resonates with your partner's heart. CONSIDER THE SETTING: • Let the setting narrate the story of your love—whether a solitaire, halo, three-stone, or vintage-inspired setting, each has its unique charm. RING SIZE: • Seek the secret of your partner's ring size, a whispered promise ensuring a fit as snug as your hearts. THINK ABOUT LIFESTYLE: • Infuse practicality into the design by considering your partner's lifestyle. For the spirited adventurer, a lower-profile setting might be the perfect choice. PERSONALIZE THE RING: • Transform the ring into a canvas of memories by adding personal touches—engravings, birthstones, or a unique setting. RESEARCH AND EDUCATE YOURSELF: • Arm yourself with the wisdom of diamonds, metals, and settings. This knowledge becomes the beacon guiding your heart's decision. CONSULT WITH YOUR PARTNER'S STYLE: • Consider the notes of your partner's fashion symphony. If their style echoes classic elegance, a simple yet refined design might be the perfect choice. SEEK INPUT: • If uncertainty whispers in your ear, consider the beauty of shared decisions. Some couples choose the ring together, creating a harmonious blend of both their preferences. Remember, beyond the facets and metals, the true gem is a ring that mirrors your partner's essence and whispers, "You are cherished." Enjoy this magical odyssey of finding the perfect engagement ring —one that captures the melody of your love

Unlocking the Perfect Fit: Your Guide to Ring Sizes with Elite Creation • Visit the Elite Creation Boutique: Immerse yourself in a personalized experience at our boutique, where expert advice awaits to guide you to the perfect fit. For a surprise proposal, we recommend taking a favorite ring (worn on the intended finger) to Elite Creation boutique or a local jeweler to accurately determine the size. This ensures that the engagement ring will fit comfortably and delightfully on that special day.
• Consult Our Size Guide: Explore our comprehensive size guide, a virtual compass pointing you toward the right direction for your or your partner's finger size. Find clarity in the vast world of ring sizes. Consult the size guide • Order a Ring Sizer from Elite Creation: Elevate your quest for precision by ordering a ring sizer from Elite Creation. This practical tool allows you to measure your or your partner's finger with accuracy, ensuring that the chosen ring will snugly embrace the essence of your love. Convenience delivered to your doorstep, making the journey to the perfect fit a seamless and enjoyable experience.

• Visit the Elite Creation Boutique:: If your engagement ring is too snug or a bit loose, fear not. Elite Creation offers resizing services to ensure a perfect fit. Simply visit or contact an Elite Creation boutique, bringing along your engagement ring, and request a resizing. It's important to note that your ring size may fluctuate by about half size due to factors such as temperature, hydration levels, and hormones.
• Model-Specific Considerations: It's important to note that resizing options may vary depending on the model of the ring. To get the most accurate information, we recommend a visit to the boutique for personalized advice. Additionally, consulting our size guide before making a purchase can provide valuable insights into choosing the right size from the start. Consult the size guide Ensuring your engagement ring fits like a glove is our priority, and we're here to assist you every step of the way.

Every Elite Creation engagement ring seamlessly pairs with one or more wedding bands from the same collection, meticulously crafted to enhance the beauty of your ring. Elite Creation provides couples with the chance to synchronize wedding rings, creating a harmonious symbol that crowns their love with matching and meaningful jewelry.

At the time of purchase, you have the option to imbue your engagement ring or wedding band with a unique sentiment by adding an engraving. For most of our exquisite rings, we can elegantly engrave up to 20 characters, spaces included. The engraving will find its place on the inside of the band, opposite the Elite Creation trademark and gold stamp, allowing you to infuse your cherished piece with a personal and meaningful touch.

Your Elite Creation engagement ring deserves the finest care to ensure its enduring brilliance and allure. Elite Creation extends the following specialized services, available upon estimate, to maintain the splendor of your Elite Creation solitaire: • Comprehensive checks to ensure the integrity of your center stone.
• Ultra-sonic cleaning tailored for diamond-set rings.
• Expert polishing and meticulous repairs. To schedule service or repairs for your Elite Creation engagement ring, we welcome you to contact or bring your solitaire to the Elite Creation boutique. Our skilled artisans are dedicated to preserving the timeless beauty of your cherished piece.

Unlocking the Brilliance: Comparing Mined Diamonds and Lab-Grown Diamonds Discover the fascinating world of diamonds and explore the nuances that set mined diamonds and laboratory -grown diamonds apart. While both share identical physical, chemical, and optical properties, their unique journeys and characteristics offer a diverse array of choices. Origin: • Mined Diamonds: Born in the Earth's mantle through geological processes over millions to billions of years.
• Lab-Grown Diamonds: Crafted in a controlled environment using advanced technological processes like High Pressure High Temperature (HPHT) or Chemical Vapor Deposition (CVD). Creation Time: • Mined Diamonds: Evolve over an extended period, often taking millions to billions of years.
• Lab-Grown Diamonds: Fashioned in a matter of weeks to months, depending on the method employed. Environmental Impact: • Mined Diamonds: Extraction may have environmental consequences, including habitat disruption and carbon emissions.
• Lab-Grown Diamonds: Generally boast a smaller environmental footprint, thanks to controlled production and reduced energy usage. Cost: • Mined Diamonds: Often more expensive due to geological and mining processes.
• Lab-Grown Diamonds: Typically more affordable, given their shorter production cycle. Inclusions: • Mined Diamonds: May contain natural inclusions and imperfections.
• Lab-Grown Diamonds: Can have fewer or different types of inclusions, depending on the production process. Certification standards for diamonds: When it comes to certification, both mined diamonds and lab-grown diamonds adhere to rigorous standards, each certified by reputable gemological institutions. • Mined Diamonds: Certification by traditional gemological powerhouses like GIA (Gemological Institute of America).
• Lab-Grown Diamonds: Certified by specialized gemological laboratories dedicated to grading lab-grown stones. Among these, the most reputable institutions include GIA (Gemological Institute of America) and IGI (International Gemological Institute). Rest assured, the certification process guarantees the quality and authenticity of your chosen diamond, providing you with the confidence and assurance you deserve in your precious investment. Perceived Value: • Mined Diamonds: May be perceived as having greater rarity and historical significance. • Lab-Grown Diamonds: Increasingly accepted, especially as technology improves and consumers seek more sustainable options.
It's essential to recognize that both types of diamonds possess beauty and value. The choice between them often hinges on personal preferences, budget considerations, and ethical values. Dive into the world of diamonds and find the perfect gem that resonates with you.

At Elite Creation, we understand that every detail matters, especially when it comes to the side diamonds adorning the shank of our exquisite rings. We take pride in using only the finest natural mined diamonds to complement the center stone, ensuring unparalleled beauty and quality. Diamond Specifications: • Quality and Clarity: VVS1 to VS2
• Color Range: D to F This commitment to excellence guarantees that every Elite Creation ring not only captures attention but also stands as a testament to the superior craftsmanship and dedication to perfection that define our brand. Choose brilliance, choose Elite Creation.

Unlocking Excellence: The Diamond Certificate Every diamond has its own set of characteristics known as the 4Cs—cut, clarity, color, and carat weight—each playing a specific role in determining the diamond's unique value. A diamond certificate, also known as a diamond grading report, is an official document provided by a trusted gemological labo ratory. This document carefully evaluates important features of a diamond, such as its cut, color, clarity, and carat weight. Actin g as a reliable and unbiased evaluation of the diamond's quality, it helps consumers make informed and confident decisions. Elevating Assurance with Elite Creation: The Diamond Certificate The Diamond Certificate from Elite Creation goes beyond a mere document; it certifies the authenticity, integrity, and grades of your Elite Creation Diamond. Each Elite Creation Diamond is certified and endorsed by esteemed institutions such as the Gemolog ical Institute of America (GIA) and IGI (International Gemological Institute). Not only does Elite Creation uphold the highest grading standards, but it also takes pride in ensuring the precision and accuracy of its diamond grades. Your journey to excellen ce begins with a diamond that's not just beautiful but also certified with unparalleled integrity.

The jewelry appraisal report is a comprehensive document crafted to evaluate the worth of your precious jewelry, providing a detailed and professional assessment. Our certified appraisers meticulously examine crucial details, including gemstone specifications, metal composition, craftsmanship, and overall quality. This report proves invaluable for various purposes such as insurance, estate planning, resale, or gaining a deeper insight into the true value of your beloved piece. At Elite Creation, we've partnered with the Swiss Canadian Gemological Laboratory (CGL), renowned research leaders with world expertise. Each piece of jewelry undergoes a meticulous inspection through a sophisticated process, with its materials verifi ed by CGL's expert gemologists. The appraisal report, accompanied by every Elite Creation jewel, is signed by a certified gemologis t, providing consumers with a reliable and credible assessment of their jewelry's value. This ensures they can make informed decisions and safeguard their valuable investments with confidence.

Ever wondered about the distinctions between a Diamond Certificate and an Appraisal Report? Here's a quick breakdown: GIA and IGI Diamond Certificate: Purpose: Officially verifies a diamond's quality based on the 4Cs - cut, color, clarity, and carat weight. Info: Focuses on the diamond's specifics - measurements, proportions, symmetry, and imperfections. Usage: Essential for transparent diamond transactions, helping buyers understand the diamond's quality. CGL Appraisal Report: Purpose: Determines the monetary value of the entire jewelry piece, not just the diamond, for insurance, estate planning, or resale. Info: Covers materials, craftsmanship, design, and overall quality, often with photos. Usage: Mainly for insurance coverage, estate planning, resale negotiations, or documenting the item's overall value. In essence, while a Diamond Certificate zeroes in on the diamond's specifics, an Appraisal Report offers a holistic evaluation for broader purposes beyond diamond quality.

Elite Creation provides both the Diamond Certificate, which can be from either the Gemological Institute of America (GIA) or the International Gemological Institute (IGI), and the Appraisal report, supported by the Swiss Canadian Gemological Laboratory (CGL), with every jewelry item. This ensures that our clients can confidently make informed decisions and safeguard their valuable investments.

Choosing your wedding ring is an intimate and significant decision. Our guide is designed to assist you in navigating the decision making journey: • Establish Your Budget: Determine your budget for the wedding ring. This step will streamline your choices and assist in making a well-informed decision.
• Explore Elite Creation's Unique Selection: At Elite Creation, we offer a diverse range of distinctive wedding rings. Find the perfect match for your existing Elite Creation engagement ring or create a harmonious set by coordinating with your partner's choice.
• Metal Selection: Choose the metal type for your ring, such as gold (white, yellow, or rose), platinum, or palladium. Consider your lifestyle and personal preferences when making this decision.
• Ring Style: Select a ring style that complements your engagement ring and resonates with your personal taste. Styles range from classic and modern to vintage and more.
• Consider Your Lifestyle: Factor in your daily activities and lifestyle. For those with an active routine, a durable and low-profile ring may be preferable.
• Add Personalization: Elevate your ring's uniqueness by exploring engraving options. Consider engraving initials, a special date, or a meaningful message inside the ring.
• Coordinate with Your Partner: If you desire a cohesive and symbolic connection, coordinate your wedding ring choice with your partners for a matching set. Remember, choosing your wedding ring is a significant decision, and our guide is designed to make the process enjoyable and stress-free. Explore our collection to find the perfect ring that reflects your style and commitment.

At Elite Creation, we offer a curated collection of wedding rings designed to perfectly complement specific engagement ring styles. These matching sets are available in various materials, including gold and platinum, and offer flexibility in choosing diamond sizes. While some designs allow for mixing styles, we recommend reaching out to our specialists for personalized guidance. Additionally, Elite Creation provides a custom option, where our award-winning designers can actively participate in crafting a unique and personalized wedding ring for your journey.

If you already have an Elite Creation engagement ring, we recommend ordering the matching wedding ring in the same size to ensure a perfect fit. Visit the Elite Creation Boutique: Immerse yourself in a personalized experience at our boutique, where expert guidance is av ailable to help you find the ideal fit. For a surprise proposal, bring a favorite ring worn on the intended finger to the Elite Creation boutique or a local jeweler for an accurate size assessment. Consult Our Size Guide: Explore our comprehensive size guide, a virtual compass directing you to the right ring size for you or your partner. Find clarity in the world of ring sizes. Consult the sizing guide Order a Ring Sizer from Elite Creation: Enhance your quest for precision by ordering a ring sizer from Elite Creation. This p ractical tool allows for accurate measurements, ensuring the chosen ring perfectly encapsulates the essence of your love. Convenien tly delivered to your doorstep, it makes the journey to the perfect fit seamless and enjoyable.

At Elite Creation, we provide a special opportunity to customize specific pieces through our engraving service. To determine if your selected item is eligible for engraving, please consult the product details for available options. If applicable, you have the choice between the timeless Bold style or the sophisticated Cursive style, accommodating up to 20 characters, including spaces. Our knowledgeable Elite Creation advisors are ready to provide additional details on engraving, whether you visit our boutique or contact our Customer Service. It's important to note that engraved items are non-returnable and non-exchangeable, ensuring the exclusivity of your personalized jewelry. Contact customer service

At Elite Creation, we offer a choice between platinum and 18-carat white gold—two expressions of luxury and enduring beauty. Platinum, the epitome of precious metals, remains naturally white, ensuring perpetual brilliance. Our 950‰ platinum, a blend of 95% pure platinum and strengthening metals, exemplifies longevity and stone preservation. Though less scratch-resistant than gold, platinum develops a graceful patina over time. Our After-Sales Service is ready to restore its radiance. In line with esteemed traditions, our 18-carat white gold is a resilient blend of 75% yellow gold, 10% copper, and 15% palladium, with a delicate rhodium layer. This guarantees exceptional resistance and a unique brilliance. While durable, white gold may experience fading rhodium plating over time. Our After-Sales Service ensures your creation regains its radiance. Quality assurance is paramount. A distinctive hallmark graces all our precious metal pieces— a dog’s head for 95% platinum and an eagle’s head for 18-carat gold. At Elite Creation, each piece is a testament to uncompromising standards in luxury and craftsmanship.

In the world of exquisite jewelry, platinum usually carries a higher price tag than gold. This elevated cost is due to platinum's increased density and rarity, positioning it as a more exclusive and opulent option. On the other hand, gold, also a highly esteemed precious metal, is generally more accessible and often comes with a more affordable price tag compared to platinum. At Elite Creation, we recommend checking the latest market prices and consulting with our experts for the most precise and current information on the cost disparity between platinum and gold.

To uphold the enduring beauty of your Elite Creation jewelry, we recommend professional cleanings at least once a year. We strongly encourage you to bring your pieces back to us or contact us to arrange professional servicing, particularly for engagement rings that may show signs of wear, tarnished metal, or have loose prongs or stones due to regular use. Our knowledgeable and experienced staff excels in all facets of jewelry care, including the meticulous cleaning of gemstones, expert repairs, scratch removal, and precise polishing.

If your Elite Creation white gold jewelry has developed a yellowish tint, rest assured that our pieces are coated with a thin layer of rhodium to impart an unparalleled shine and radiance. Over time, this rhodium layer may undergo changes. To restore your jewelry's original white color and luster, we recommend bringing your piece to our boutique or an authorized retailer for maintenance, polishing, and rhodium plating. This process will rejuvenate your creation, ensuring it regains its unrivaled brilliance.

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The engraving process is a sophisticated technique that employs advanced technology to create characters inside your ring or on the surface of your piece. These characters are then meticulously etched onto your selected item, adding a personalized touch to your cherished piece.

At Elite Creation, we provide a special opportunity to customize specific pieces through our engraving service. To determine if your selected item is eligible for engraving, please consult the product details for available options. If applicable, you have the choice between the timeless Bold style or the sophisticated Cursive style, accommodating up to 20 characters, including spaces. Our knowledgeable Elite Creation advisors are ready to provide additional details on engraving, whether you visit our boutique or contact our Customer Service. It's important to note that engraved items are non-returnable and non-exchangeable, ensuring the exclusivity of your personalized jewelry. Contact customer service

Absolutely! At Elite Creation, we provide a special opportunity to customize specific pieces through our engraving service. T o determine if your selected item is eligible for engraving, please consult the product details for available options. If appli cable, you have the choice between the timeless Bold style or the sophisticated Cursive style, accommodating up to 20 characters, includ ing spaces.

At Elite Creation, we provide a complimentary opportunity to add a personal touch to select pieces through our engraving serv ice prior to online check out. To check if your chosen item can be engraved, please refer to the product sheet for engraving opti ons. If you already own an Elite Creation piece and wish to personalize it with engraving, kindly reach out to Elite Creation. For information on the cost of engraving, please contact the Elite Creation boutique of your choice via email or phone. Contact customer service

Please allow an additional 1-2 days for delivery of standard engraved items.

Regrettably, engraved items are non-returnable and non-exchangeable. We appreciate your understanding.

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We want you to be satisfied with your purchase from Elite Creation. If, for any reason, you're not happy with your order, you have 21 days from the date of your purchase to request a return. To start the return process, please follow the instructions below: 1. Obtain a Return Merchandise Authorization (RMA) Number: Before returning any items, you must obtain an RMA number from Elite Creation. To request an RMA number online, click here to start the returns process. Please note that issuance of an RMA number does not guarantee the final disposition of your return; all returns are subject to inspection. 2. Package Your Return Securely: Place the original items in a shipping carton, ensuring they are securely packaged. Do not affix stickers or shipping labels to the original manufacturer's package. Clearly write the RMA number on the shipping carton to avoid any issues. 3. Include Required Documents: Include the original invoice with a note specifying the reason for the return. If the item is defective, please provide details about the defect. 4. Ship the Package: Send the package to the address provided with your RMA number. The Return Authorization number must be clearly written on the shipping carton to prevent refusal. Return Authorization for Special Items: Some items on EliteCreation.com may be considered special and have a limited return policy. Please refer to the Special Orders section below for more details. Kindly be aware that we are unable to facilitate exchanges for custom-made items.

Ready-to-Ship Designs: Our ready-to-ship designs are eligible for returns or exchanges without deducting a recycling fee. We want you to be completely satisfied with your purchase. Sustainable Fine Jewelry: For our sustainable fine jewelry, we approach the creation process with utmost care. Each engagement ring, wedding band, and made-to-order fine jewelry design is crafted to meet your finger size and stone size and shap once your order is placed. When returning one of these special items, we follow an intricate process that involves unsetting the diamond(s) and recycling the materials. Restocking Fee: To cover the costs associated with this detailed process, we apply a restocking fee ranging from 10-25%. This fee is necessary as it helps us maintain our commitment to sustainability and ensures the integrity of our materials. At Elite Creation, we value transparency and are dedicated to delivering exceptional quality in every piece. If you have any questions about our return policy for special items, feel free to contact our customer service team at customer.service@elitecreation.com

At Elite Creation, we strive for your complete satisfaction with your loose diamond purchase. If, for any reason, you are not pleased with your loose laboratory-grown diamond, here are the details of our return policy: Each laboratory-grown loose diamond can be returned within 14 days of delivery if it is less than 4ct. The diamond must arrive in its original condition, accompanied by its original purchase receipt and its original Diamond Certificate, and should not have been previously set. Each customer is allowed one laboratory-grown loose diamond return, and the second laboratory-grown loose diamond purchased through EliteCreation.com is considered a final sale. All returns require a Return Merchandise Authorization (RMA) and an explanation for the return. Here's how you can process a return: 1. Obtain a Return Merchandise Authorization (RMA) Number: Request an RMA number from Elite Creation before returning any items. You can initiate the process by clicking here to start the returns process. Please note that the issuance of an RMA number does not guarantee the final disposition of your return; all returns are subject to inspection. 2. Package Your Return Securely: Place the original items in a shipping carton, ensuring they are securely packaged. Avoid affixing stickers or shipping labels to the original manufacturer's package. Clearly write the RMA number on the shipping carton to avoid any issues. 3. Include Required Documents: Include the original invoice with a note specifying the reason for the return. 4. Ship the Package: Send the package to the address provided with your RMA number. The Return Authorization number must be clearly written on the shipping carton to prevent refusal. Refunds are processed within 10 business days of receiving the returned items.

At Elite Creation, we prioritize your satisfaction with every purchase. If, for any reason, you're not delighted with your order, you have a 21-day window from the date of purchase to request a return or exchange. To initiate the return process, kindly follow the instructions below: 1. Obtain a Return Merchandise Authorization (RMA) Number: Before returning any items, secure an RMA number from Elite Creation. Click here to start the returns process online. Note that the issuance of an RMA number does not guarantee the final disposition of your return; all returns are subject to inspection. 2. Package Your Return Securely: Place the original items in a shipping carton, ensuring secure packaging. Do not attach stickers or shipping labels to the original manufacturer's package. Clearly write the RMA number on the shipping carton to avoid any issues. 3. Include Required Documents: Include the original invoice with a note specifying the reason for the return. If the item is defective, provide details about the defect. 4. Ship the Package: Send the package to the address provided with your RMA number. The Return Authorization number must be clearly written on the shipping carton to prevent refusal. Refund Process: Refunds are processed within 10 business days of receiving the returned items Exchanges: If you prefer an exchange, please indicate this when requesting your RMA number. Exchanges are subject to product availability. Return Authorization for Special Items: Certain items on EliteCreation.com may be considered special and have a limited return policy. Please refer to the Special Items section for more details Important Notes: •All purchases, accessories, certificates (if provided), and packing materials must be in new condition to avoid refusal of returned merchandise or restocking fees of 10-25% for used or damaged items. •The cost of shipping will be deducted from your total refund. Thank you for choosing Elite Creation. If you have any questions, please feel free to contact us at customer.service@elitecreation.com Kindly be aware that we are unable to facilitate exchanges for custom-made items. Click here to start a return.

Absolutely! You can initiate a return for jewelry, loose diamonds, and engagement and wedding rings. However, please note that all returns necessitate a Return Merchandise Authorization and an explanation for the return. Please be aware that we are unable to accommodate exchanges and returns for custom-made items.

Returns may take up to 10 business days to process once safely delivered to our office. Following the processing, please allow up to 7 business days for the funds to be credited to your account.

You are welcome to try on your jewelry to experience the fit. However, we kindly request that your design remains unworn and undamaged if you are considering a return.

If you adore your diamond but desire a different setting, you have the option to return just the setting within 21 days of receiving your engagement ring. Please note that there is a restocking fee associated with the return of the setting. In case your purchase falls outside the return window or is considered a final sale, you can still acquire a new setting. We will reset your diamond, charging only a resetting fee, and the original setting will be sent back to you. It's important to bear in mind that return shipping is the customer's responsibility.

Unfortunately, we don't allow comparison purchasing, as it can lead to restocking and inventory overhead. To ensure the quality of a jewelry item, please contact our Customer Experience Specialists at info@elitecrreation.com or schedule an in-person or virtual appointment with one of our Diamond Experts. We're here to assist you in making the right choice.

Return shipping labels will be sent to you via email. Kindly print the label and securely attach it to the shipping carton. Please note that we will not reimburse or refund shipping charges if you opt not to utilize our provided shipping label.

If you observe any discrepancies with your order or receive the wrong item, please promptly contact Elite Creation for necessary corrections. It's essential to report product discrepancies to Elite Creation within 5 days of delivery to qualify for replacement. Kindly refrain from using items you believe are incorrect, as doing so may void our ability to exchange or replace them. If your item is defective, contact us within 5 days of receiving your shipment, and you may be requested to provide photographs of the discrepant item(s) to facilitate our assistance. Return Shipping for Orders with Discrepancies: If we made an error with your order, we may offer return shipping. Return shipping labels will be sent to you via email. Please print the label and affix it to the shipping carton. In such cases, we won't reimburse or refund shipping charges if you choose not to use our provided shipping label. International Shipping Issues: For damaged or undelivered international orders, an insurance claim must be initiated and finalized before Elite Creation executes customer compensation or product replacement. If the item is received damaged, contact Elite Creation within five business days of delivery to initiate a claim, and keep the shipping box for potential inspection by our insurance company. If the item is not received at all, we are required to wait 45 days after the shipment date to conduct an insurance claim. Need more assistance? Reach out to our customer service team: Call (000) 000-0000 for customer service. Our phone hours are 9:00 AM - 6:00 PM ET (Monday - Friday). Visit our customer service center for email support.

At Elite Creation, we are committed to the highest standards of craftsmanship, and our jewelry is backed by a lifetime manufacturer warranty. We stand behind our products, ensuring that all items are free from manufacturing defects for the life of the products. If you believe your item has a manufacturing defect, we encourage you to return it to us for a comprehensive inspection. Upon our determination of a manufacturing defect, we will take the necessary steps, which may include repairing the merchandise or, if deemed appropriate, replacing the item. In instances where the original item is no longer available, we reserve the right to replace it with a like-kind item or provide a refund equal to the selling price of the original item or component. If our inspection reveals that the damage is not caused by a manufacturing defect, we will promptly notify you and discuss the availability of repair services at an additional cost or explore other suitable options. It's important to note that our jewelry is crafted with the utmost care, and slight irregularities, variations in craftsmanship, natural characteristics, or internal inclusions in natural diamonds or colored gemstones are unique to each item. These characteristics contribute to the individual character of the item and should not be considered defects. Additionally, each Elite Creation jewelry piece is accompanied by an authenticity card with a personalized serial number (DI) that uniquely identifies the piece. The warranty is valid only with the Authenticity Card and proof of purchase. Therefore, please ensure that your retailer provides these documents with your purchase and register your jewelry with us for easy assistance. For further inquiries or to avail yourself of our warranty services, our dedicated Customer Experience Team is available through both email customer.service@elitecreation.com and phone (+1.00.000.0000). At Elite Creation, your satisfaction and confidence in our products are of utmost importance.

The following Manufacturer Warranty and Complimentary Services are exclusively available to the individual who made the purchase of the covered product from Elite Creation. Any changes or adjustments performed on the jewelry by individuals other than Elite Creation will nullify the warranty. This encompasses any maintenance, repair, sizing, engraving, or other services carried out by parties not affiliated with Elite Creation, leading to the cancellation of your Manufacturer Warranty. While fine jewelry adds an exquisite touch to everyday life, it is not impervious to normal wear, activities, or trauma. This holds particularly true for rings and bracelets, given the hands' exposure to considerable use. Our warranty does not cover damage due to normal wear product loss, loss of stones, or theft. Additionally, damage or loss resulting from the failure to obtain necessary repairs to maintain the product's integrity is not covered. Some instances of common jewelry issues that fall outside the scope of manufacturing defects include: • Prongs and precious metals naturally wear over time and may require "building up" or restoration work as part of normal wear or active wear. • Bent, caught, or worn-out prongs allowing a stone to fall out or be lost due to regular and active wear or other damage. • Discoloration due to exposure to chemicals, makeup, swimming pools, saunas, hot tubs, or bathing. • Lost stones or stones that have fallen out due to chipping or breaking caused by normal wear and active wear or other damage. • Damage caused by the failure to follow proper care instructions provided by Elite Creation, including cleaning and storage guidelines, will not be covered. • Any damage resulting from intentional misuse, abuse, or negligence, such as exposing the jewelry to extreme conditions, will not be covered. • Damage caused by the failure to follow proper care instructions provided by Elite Creation, including cleaning and storage guidelines, will not be covered. • Damage resulting from accidents, natural disasters, acts of nature, or other events beyond Elite Creation's control will not be covered. • Any repairs or interventions performed by unauthorized individuals or entities will void the warranty. • The warranty does not cover the loss of additional components, such as clasps, hinges, or decorative elements, unless the los s is a result of a manufacturing defect.

At Elite Creation, we prioritize the enduring beauty of your diamond ring. To ensure its continued brilliance, we recommend availing yourself of our complimentary cleaning and inspection services every six months or following any potential trauma your ring may encounter. Regular inspections can help prevent stone loss and contribute to the longevity of your cherished jewelry. This exclusive cleaning and inspection service is offered free of charge to Elite Creation customers for their Elite Creation diamond rings. Customers are only responsible for shipping costs. Additionally, should your ring mounting require any repairs during this service, they can be performed at cost. Trust Elite Creation to keep your diamond ring radiant and resilient, providing you with both peace of mind and enduring elegance. For further details or to schedule your complimentary cleaning and inspection, please contact our Customer Experience Team at customer.service@elitecreation.com or call us at +000.000.0000

If your Elite Creation jewelry piece requires repair, we recommend bringing it to a boutique or an authorized retailer. In the absence of Elite Creation boutiques near you, please reach out to our Customer Service for personalized assistance. We strongly encourage our clients to transmit images of broken or missing parts or damaged components requiring repair to our customer service team. This allows for further review and preliminary analysis, helping us evaluate the scope of work needed for the repair and ensuring a clear understanding of the necessary steps. customer.service@elitecreation.com

•Resizing Options: If your engagement ring is too snug or a bit loose, fear not. Elite Creation offers resizing services to ensure a perfect fit. Simply visit or contact an Elite Creation boutique, bringing along your engagement ring, and request a resizing. It's important to note that your ring size may fluctuate by about half size due to factors such as temperature, hydration levels, and hormones. • Model-Specific Considerations: It's important to note that resizing options may vary depending on the model of the ring. To get the most accurate information, we recommend a visit to the boutique for personalized advice. Additionally, consulting our size guide before making a purchase can provide valuable insights into choosing the right size from the start. Consult the size guide Ensuring your engagement ring fits like a glove is our priority, and we're here to assist you every step of the way.

Your Elite Creation jewel is a precious object that requires attention and regular maintenance to ensure its longevity. You can visit our Elite Creation boutique or contact our customer service team to arrange for the cleaning of your creation. customer.service@elitecreation.com

Polishing is recommended to restore the original shine and remove minor scratches from your Elite Creation gold or platinum piece. We advise occasional polishing to avoid excessive metal removal. For personalized advice on maintaining your piece, visit our boutique. Please be aware that deep dents may require repair by filing with the same material to restore the surface and edges. customer.service@elitecreation.com

If your Elite Creation jewelry piece requires repair, we recommend bringing it to a boutique or an authorized retailer. In the absence of Elite Creation boutiques near you, please reach out to our Customer Service for personalized assistance. We will be delighted to assist you with arrangements for servicing and repairing your cherished piece. customer.service@elitecreation.com

Taking care of your Elite Creation jewelry is crucial to preserving its enduring beauty. Here are some general maintenance tips: Regular Cleaning: Clean your jewelry using an ultrasonic cleaner and mild soapy water to remove dirt and oils. Gently pat it dry with a soft, lint-free cloth. Avoid Harsh Chemicals: Remove jewelry before participating in activities involving harsh chemicals, like household cleaning or swimming in chlorinated water. Storage: Store your jewelry in separate compartments to prevent scratching. Use the original Elite Creation box or a jewelry box with soft fabric lining. Professional Inspection: Have your jewelry professionally inspected at least once a year. Elite Creation boutiques or authorized retailers can provide assistance with this. Avoid Impact: Remove jewelry during physical activities to prevent impact and potential damage. Check Settings Regularly: Ensure gemstone settings and prongs are secure. If you notice any issues, seek professional assistance promptly. For specific care instructions tailored to your piece, consider consulting with Elite Creation Customer Service or visiting an Elite Creation boutique.

The repair time depends on the nature of the repair needed. We suggest taking your item to a boutique or an authorized retailer. If there are no Elite Creation boutiques nearby, kindly contact our Customer Service for personalized assistance. Following an assessment by one of our Elite Creation advisors, you will receive an estimate for the repair along with the anticipated time for the collection of your piece. customer.service@elitecreation.com

This is the content for FAQ Answer 2.

This is the content for FAQ Answer 2.